Pre-Order Policy
Pre-Order Policy
Wear the Rarity. Own the Legacy.
Each KyotoSagano 001 T-shirt is crafted in limited batches and available exclusively through pre-order. This ensures mindful production, minimal waste, and exceptional quality.
How Pre-Ordering Works
Secure Your Piece: Once your pre-order is placed, your KyotoSagano piece is reserved just for you.
Production Timeline
As a made-to-order item, your T-shirt is produced with care. Estimated production and delivery time is 4–6 weeks.
Updates
You’ll receive email updates throughout the process — from production to packaging and shipping.
Why We Use Pre-Order
We believe in slow fashion with deep intention. Pre-ordering allows us to:
- Avoid overproduction and waste
- Maintain exclusivity
- Ensure every piece receives the craftsmanship it deserves
Returns & Exchanges
Because each item is produced in limited quantities and made specifically for you, we do not accept returns or exchanges on pre-orders unless there is a manufacturing defect.
Cancellations
You may cancel your pre-order within 24 hours of purchase. After this period, your order goes into production and cannot be canceled.
Thank You for Supporting Purposeful Fashion
Your pre-order contributes directly to bamboo reforestation efforts and supports our commitment to craftsmanship and care. When you wear KyotoSagano, you wear more than fabric — you wear meaning.
Reach our team at support@kyotosagano.com. We’re here to assist with any questions.